Welcome to Cronos QMS
Select a module to get started, or use the sidebar to navigate directly.
Complaints
Log, track and investigate product quality complaints. Assign investigators, manage CAPA, and generate CPM reports.
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Total
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Open
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Critical/High
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Closed
Document Control
Manage controlled manufacturing documents — SOPs, Work Instructions, and Quality Records. Full version control, approval workflow, and audit trail.
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Total Docs
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Approved
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Pending
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Due Review
Deviations
Log, investigate and close manufacturing deviations. Track root causes, manage CAPA items, and maintain GMP compliance records.
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Total
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Open
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Critical
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CAPA Overdue
Change Control
Tier-1 change control for your manufacturing environment. Manage requests, approvals, implementation tasks, and verification across products and processes.
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Total
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Open
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Awaiting Approval
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Overdue Tasks
Training
Assign document training to employees, track attestation sign-offs, and maintain a full audit trail of who has been trained on what.
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Pending
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Overdue
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Complete
Training Dashboard
Overview of all training assignments and compliance
Assignments by Status
Completions (Last 6 Months)
Compliance by Department
Most Assigned Documents
Overdue & Upcoming Due
| Employee | Document(s) | Assigned By | Due Date | Status | Action |
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All Training Assignments
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| Employee ↕ | Dept ↕ | Document(s) | Assigned ↕ | Due Date ↕ | Completed ↕ | Status ↕ | Action |
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My Training
Your assigned training documents
Pending & Overdue
Completed
All
Assign Training
Select employee(s) and document(s) to assign for training
👤 Assign To
📄 Documents to Train On
0 selected
No documents selected yet
Training Assignment
Assignment Details
Documents
Audit Trail
Training Reports
Compliance matrix, completion rates, and audit exports
Compliance Matrix
Summary Report
Completion History
Legend: ✅ Completed ⏳ Assigned/In Progress 🔴 Overdue – Not Assigned
Documents Uploaded by Month
Approvals by Month
Documents by Category
Documents by Status
Due for Review (Next 60 Days)
| Document | Rev | Review Due | Owner |
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Recently Approved
| Document | Rev | Approved By | Date |
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Total Complaints
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All time
Critical / High
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Requires attention
Open / New
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Awaiting resolution
Closed
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Resolved complaints
This Month
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New complaints
Complaints by Month
Complaints by Error Code
Complaints by Severity
Top Products by Complaints
Recent Complaints
| ID | Date | Customer | Product | Error Code | Severity | Status | Assigned To |
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| ID | Date | Customer | Product | Error Code | Severity | Status | Target Date | Assigned To | Actions |
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Submit New Complaint
Customer Information
Product Information
Complaint Details
🔴 Critical
🟠 High
🟡 Medium
🟢 Low
Attachments (Photos, Videos, Documents)
Click to upload or drag & drop files here
Photos, videos, PDFs, Word, Excel — any format acceptedReport BuilderSelect filters, then export to Excel
All customers
CPM Calculator — Complaints Per Million
Formula: (Complaints ÷ Units Sold) × 1,000,000
Step 1 — Select Period
Step 2 — Filter by Error Code & Customer (optional — leave blank for all)
All error codes
All customers
Step 3 — Enter Units Sold Per Product
Enter the units sold from your ERP / sales system for each product you want to analyse. You can add just one product for a focused analysis, or add all products for a portfolio view.
| Product | Complaints in Period | Units Sold * | CPM Preview | |
|---|---|---|---|---|
| Click "Add Product" or "Add All Products" above to begin. | ||||
Industry benchmarks:
Excellent <50
Good 50–200
Average 200–500
Poor >500
| Document | Category | Rev | Status | Effective | Review Due | Owner | Actions |
|---|
Deviations by Month
By Deviation Type
By Severity
By Production Area
Open Deviations
| ID | Product / Batch | Type | Severity | Status | Assigned To |
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CAPA Items Overdue
| Dev ID | CAPA Action | Owner | Due Date |
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| Dev # ↕ | Date ↕ | Product / Batch | Type | Severity ↕ | Status ↕ | Production Area | Assigned To | CAPA Due | Actions |
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Initiate New Deviation
All fields marked * are required
1. Deviation Identification
2. Product & Batch Information
3. Classification
4. Deviation Description
📎 Click or drag & drop files here — photos, batch records, equipment logs, lab data, any format
5. Status & Target Dates
Changes by Month
By Change Type
By Priority
By Affected Area
Awaiting Approval
| ID | Title | Type | Priority | Requested By |
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Implementation Tasks Overdue
| CC # | Task | Owner | Due Date |
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| CC # ↕ | Date ↕ | Title | Type | Priority ↕ | Status ↕ | Affected Area | Owner | Target Close | Actions |
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Initiate Change RequestFields marked * are required
1. Change Identification
2. Classification & Priority
3. Affected Items
4. Change Description & Justification
5. Impact Assessment
Select all areas impacted by this change:
6. Cross-References
7. Schedule & Status
8. Attachments
Attach supporting documents, photos, specifications, or validation records. No file size limit.
Drop files here or click to browse
PDF, Word, Excel, images, video, ZIP — any size
Add Product
Products
| Product Name | Category | Actions |
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